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 Post subject: Auto insurance
PostPosted: 02/08/10 2:45 pm • # 1 
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Joined: 05/23/09
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Location: ontario canada

Anyone who thinks private insurance companies should be in charge of something as important as health care are stark raving mad.  The following is the exchange I had with my auto insurance provider today.

ME:  I want to change this auto insurance into my own name, so that my ex can transfer the car into my name.

THEM:  You have to go to the Ministry of Transportation first and get the ownership changed over.

ME:  I DID go there first.  They won't change the ownership without proof of insurance in my name.  They told me YOU have to go first.

THEM:  I'll have to check that.  Do you mind being on hold for half an hour?

ME:  argh.  ok.  it's dinner time anyway.

THEM: (upon returning)  We'll have to write you a new policy.  This policy was written in your husband's name with his information.

ME:  Good.  I have a better driving record, I've been driving longer, and my commute is shorter than my husband's.  I should get a discount!!!

THEM:  ok.  you haven't had an accident or a traffic infringement in 10 years.  correct?

ME:  correct.

THEM:  how far do you drive the car in a month?

ME:  well, my commute's only about 4 km per day (I could walk it, if I didn't have to drop off the kids), and I drive to my parents maybe once a month.  So what's that?  About 3000km?  Not even?

THEM:  what coverage do you want to have on the car?

ME:  The bare minimum to be legal.  The car's not worth anything anyway, and I have family that could help me if I was in an accident.

THEM:  ok.  let's go away for a while and write the policy.  Do you mind being on hold for the rest of the night?

ME:  sigh.

THEM:  (upon returning) That'll be $918 per year.

ME:  WHAT?!?!?!  That's $150 more than the renewal was under my husband's name!  I'm a perfect driver, I drive only short distances, I drive a cheap car, and I'm now the only insured driver on the car.  So you're INCREASING my premiums?!?

THEM:  Well, hem haw, there are all these changes in the policy...

ME:  what changes?  It's the same car it was when you quoted me $758   2 weeks ago for renewal.

THEM: Well, it was your husband's policy then...

ME:  You mean my husband, who's driver's licence was suspended for unpaid speeding tickets, and who drove without a licence for two months?!?

THEM:  Well, there's also been a statistical increase in the accidents these cars have been in....

ME:  but MY car has never been in an accident.  I"VE never been in an accident. Has the car suddenly become more dangerous than it was a month ago?  ARE  YOU PEOPLE CRAZY?  IT'S THE SAME FUCKING CAR !!!

THEM:  Can you hold some more?


ARGHGHGHGHGHGHGHGHGH

I finally told the manager I hoped the government publicized the whole damn industry.  Really.  I am beginning to believe that all large private industries are either 1. incompetent or 2. corrupt.

Or maybe I'm just having the next in a long string of bad days.Image



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 Post subject: Auto insurance
PostPosted: 02/08/10 2:53 pm • # 2 
Presumably you live in the same province as me and our provincial laws for insurance are a freaking joke. Tell your broker to shop it out to other insurance companies... that'll do one of two things: either your broker will find a cheaper policy or the insurance company you're on will lower the rate. If your insurance broker is lazy as mine was, tell them you'll be transfering your business to another broker. That usually gets their attention.


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 Post subject: Auto insurance
PostPosted: 02/09/10 3:58 am • # 3 
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GAT- was there more than one car on your ex-dh's policy? Sometimes the 2nd car on a policy gets a lower rate than if it's a single car on the policy. (usually on the liability premium).




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 Post subject: Auto insurance
PostPosted: 02/11/10 3:00 pm • # 4 
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Location: ontario canada
I just talked to a manager in the insurance company. 

1.  she was 3 and a half hours late calling me.  I cancelled a doctor's appointment to wait for her.

2.  She did not offer me anything in the way of compensation--just reiterated that the rates are in line with current costs to the insurance company.  She stated that the difference between my old insurance policy (when the car was in my husband's name) and the new one, was that the costs of benefits provided in accidents had been recalculated.

3.  She stated that she was strongly encouraging her clients to go to their local government officials to lobby for caps to costs to insurance companies, if we don't like our rates going up.

For the record, that's when i lost it on her.  I mean, how dare she, call a private citizen, a single mom, in the middle of a recession, and go on and on about how hard things are FOR INSURANCE COMPANIES.  I mean, MY GOD.

The whole arguement for certain industries being private was supposed to be customer service, enforced by competition.  Private industry was supposed to provide results, not excuses.  What's the point, if the representitives are going to phone you at home and ask you to help them lobby for government regulatory protection from costs?  What's the point of an industry, already protected by the fact that auto insurance is MANDITORY under the law, can set it's own fees?

For the record, i'm a good driver.  I haven't had so much as a speeding ticket in 10 years.  my record's clean.  I drive from one end of town to the other, and around for groceries.  Once in a while, i visit family, when i can afford the gas.  I mean, if the industry isn't going to intervene to keep ME as a customer, what's the point of not just giving the entire kit and cabboodle to the government to run?  If private industry is just going to act like a bunch of whiny little paper pushers anyway?

ARGHGHGHGHGHGHGH


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 Post subject: Auto insurance
PostPosted: 02/11/10 3:06 pm • # 5 
I'm sorry to hear about those difficulties you're dealing with GAT, but you nailed it when you point out that insurance is MANDATORY. Nothing like a captive market to give insurance companies a license to gouge. I don't know what to say beyond that. I've been out of the vehicle game for over a decade and it would be times like this where I'd be saying "I don't miss it". If I were you I'd be seeing a broker and shopping it out. There's nothing these companies like more than to take customers away from so-called competitors.


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 Post subject: Auto insurance
PostPosted: 02/11/10 3:10 pm • # 6 
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Location: Tampa, Florida
Can't you feed your kids cheese toast and PJ sandwiches to save some money to pay your insurance?
Have a little compassion for the insurance industry, will ya!
If you can't do without fancy stuff like milk etc., have you looked into used horses and buggies from the Amish?
No insurance, independence from ME oil, and you would support the local hay producer.

I feel your pain, btw.


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 Post subject: Auto insurance
PostPosted: 02/11/10 3:15 pm • # 7 
I wouldn't have any place to park my horses but I have given thought to an electric "Vespa-esque" scooter. No license or insurance required...


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 Post subject: Auto insurance
PostPosted: 02/11/10 3:24 pm • # 8 
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Joined: 05/23/09
Posts: 3185
Location: ontario canada

Go ahead and laugh.  There's a mennonite community not far from here, and i'm of half a mind to call them up.  Even if they did swear at me last year for being a teacher, when i tried to buy a table from them.  (I mean, what did I say that sounded like "tell me your problems with children's aid"?  All i wanted was a table!)



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 Post subject: Auto insurance
PostPosted: 02/11/10 3:28 pm • # 9 
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And for the record, my yearly payments are now worth more than the car, which is not worth $918.


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 Post subject: Auto insurance
PostPosted: 02/11/10 3:30 pm • # 10 
I didn't think it was possible to piss off a mennonite...


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 Post subject: Auto insurance
PostPosted: 02/11/10 3:55 pm • # 11 
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Greeny, I agree with Sid's suggestion about letting an insurance broker shop it for you ~ but I'm not sure how brokers in Canada work ~ meaning whether the insurance companies pay them for selling policies OR the customers pay them for the service ~ or you could call different companies and get a number of quotes on your own ~ you can also check companies online and refine who you want to call ~ I can easily understand your frustration ~ and fury ~ I'm not sure what-all your insurance is covering, but if the car is really not worth much you might think about carrying liability only ~ and while I know money is tight, the premium usually drops if you choose a higher deductible ~ 

Sooz


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 Post subject: Auto insurance
PostPosted: 02/11/10 4:06 pm • # 12 
If the car isn't worth much to begin with, a higher deductible is the way to go. Get rid of comprehensive (fire, theft, glass etc.) and lower your liability to the minimum. A lawyer once told me that if you carry a million 3rd part liability and your in an "at fault" accident, 3rd parties only sue for what you're coverage is because they know they can't get much more out of you. So if you can, drop your 3rd party liability to $500,00 from $1,000,000. That'll save you big bucks right there. Comprehensive is usually a couple hundred a month... get rid of it if it's an older car. Who's gonna steal it, and if it burns it's probably doing you a favour.


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 Post subject: Auto insurance
PostPosted: 02/12/10 12:23 am • # 13 
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Joined: 01/16/16
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You might try the Insurance Bureau or, alternatively, file a complaint with Human Rights for gender discrimintion.


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 Post subject: Auto insurance
PostPosted: 02/12/10 2:29 am • # 14 
In other words, GAT... put on them boxing gloves and get ready to fight!


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 Post subject: Auto insurance
PostPosted: 02/12/10 3:51 am • # 15 
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Indeed, Sid.


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 Post subject: Auto insurance
PostPosted: 02/12/10 8:19 am • # 16 
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Trust me.  There is nothing on that policy that is not absolutely necessary under law for me to be able to drive.  Liability only, no fire, theft, or anything else.  No collision.  Only liability.  And as far as the usage--let's just put it this way.  I"m paying almost as much in insurance as I am in GAS.

I'm going to my broker tonight to see what kind of deal I can get.

Oskar, they won't actually admit that gender is any part of it.  They tell me it has to do with premiums changing on all insurance, and with the location and model of my car (kia rios aren't known for their snow prowess, and unfortunately the one thing my little town is known for is SNOW).

As for the way I was treated on the phone--I do plan to write to both the company and to my local paper in order to make my views known.  People need to know exactly how these companies are operating.  Honestly.



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 Post subject: Auto insurance
PostPosted: 02/12/10 8:40 am • # 17 
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Ask them what happens if you leave things as they are but do so in writing. They don't have to say it's gender bias if there's a difference in premiums between you and your ex and you have the better record.


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 Post subject: Auto insurance
PostPosted: 02/12/10 8:47 am • # 18 
Sidartha wrote:
I'm sorry to hear about those difficulties you're dealing with GAT, but you nailed it when you point out that insurance is MANDATORY. Nothing like a captive market to give insurance companies a license to gouge. I don't know what to say beyond that. I've been out of the vehicle game for over a decade and it would be times like this where I'd be saying "I don't miss it". If I were you I'd be seeing a broker and shopping it out. There's nothing these companies like more than to take customers away from so-called competitors.

And this is precisely my objection to those in government who want to make health insurance mandatory. I think it's contradictory to making it affordable, because as soon as people have no choice about having it (and at least with a car, you do have some small choice in the matter of not owning a car if you can't afford to insure it), the insurance companies have all the power.


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 Post subject: Auto insurance
PostPosted: 02/12/10 9:16 am • # 19 
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Which is one of the reasons the entire health reform thing needs to be scrapped before it's too late.


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 Post subject: Auto insurance
PostPosted: 02/13/10 7:43 am • # 20 
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Location: ontario canada

If the government is going to make auto insurance manditory, than it should be regulated within an inch of it's life.  There is no point in making auto insurance manditory and then letting the insurance companies gouge us for their pound of flesh.  The companies, if they want to remain private, should act like private companies, and let market competition decide the prices of auto insurance for perfect drivers.  I'm prepared to take on the lowest bidder--but i'm certainly NOT prepared to lobby for the companies to have to pay out less.  Do your own dirty work.



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