Im being attacked by pop ups from servads. Malware doesnt seem to remove it.
I looked it up online and while they knew the problem, the solution had about a hundred steps and my head exploded. There has to be a easier way to get rid of this. Cant i just block servads?>


Help me please

Internet Explorer, Firefox or what?
Win 7, 8, vista, xp, 98, 95, 3.1 or what?

Edit: Looks like malwarebytes (update first) and the Avast cleaner ASWMBR.exe http://public.avast.com/~gmerek/aswMBR.exe is all you need.

jab thanks for responding. I am using IE 9 and and Vista. I ran the quick scan after updatig malware, it found nothing.

when i clicked your link for avast , I got a warning that its untrustworthy and unsafe and Norton deleted it.

Now I remember why I ditched programs like McAfee and Symantec's Norton more than a decade ago and never looked back!
Do a full scan with malwarebytes overnight. Spybot might be a good choice too

BEP, when Norton comes up for renewal ... DON'T ~ there are MUCH better programs out there now that work better and use far less resources ~ including the free version of Avast ~ but be sure you let us know when renewal is approaching because Norton hides things and removing it is a beast ~ we have a thread that I'll look for where Jab explains it all ~

Sooz

When you're ready to uninstall Norton, a good, free program to do it is http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html.

updated malware and ran the long scan. Nothing
Ran Spybot and it removed a bunch of stuff.

servads still popping up all over

You will have to jump through a few hoops.
Try the instructions at http://www.pchelpforum.com/xf/threads/p ... ps.135601/

Seems to be the quickest and easiest method.

ok im following the directions at the link. I again ran the malware and it found nothing. I copied the log
Malwarebytes Anti-Malware 1.65.1.1000
http://www.malwarebytes.org

Database version: v2012.12.26.13

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
XXXX : XXXXXX [administrator]

12/26/2012 3:58:44 PM
mbam-log-2012-12-26 (15-58-44).txt

Scan type: Full scan (C:\|D:\|E:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 429171
Time elapsed: 2 hour(s), 11 minute(s), 26 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
Now am i supposed to just continue on that page to the next step or am i supposed to send the log to them. IM SO CONFUSED

Edited by jab: removed names!

Continue. You can send the next log to me via pm.

ok imcontinuing thanks

Fyi: I edited your log file above.

thanks for removing that, i did not see that it had my name in it. LOL

Did combofix find anything?

just sent you the log

what's a servad?

its a really annoying pop up. It comes up repeatedly over and over again every time you look at someting new.

dont want to speak too soon, but they seem to have disappeared as mysteriously as they appeared.

servads still gone.

Sorry Jab i forgot to say thank you so very much.