ARRRRRRRRGH! Booted up my brand new laptop (with Win7) this morning and couldn't get internet, couldn't access anything stored on it like word documtments. Nothing.
Tried a few things like re-setting the router, re-booting the other computer and the new one, unplugged every cable, pulled the battery......
So, after calling the company who sold it to us and trying a few other things, I dragged out the old clunker XP laptop and connected just fine.
Then hubby took the new computer and plugged in every device/connection individually and tested it. Everything worked fine, printed documents, got internet, worked on direct cable and router cable, and then got an Avast update. Installed that, then rebooted and no connection, no word documents, nada. I think it's a boot problem. Maybe..but what do I know?
If I did know, I wouldn't be working here. LOL!
The guy is coming by this afternoon. In the meantime, we are trying a few more things.